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Documentation Index

Fetch the complete documentation index at: https://help.craftcx.com/llms.txt

Use this file to discover all available pages before exploring further.

CraftCX integrates with popular AI Agents to enhance your customer support automation. These AI Agents help automate responses, route tickets intelligently, and provide insights to improve customer satisfaction. Configure your AI Agent settings to enable AXIS scoring of automated responses and intelligent ticket handling within your existing helpdesk workflow.

Front Autopilot

AI-powered customer communication platform with intelligent automation.

Front Chatbot

Instantly resolve live chat inquiries with responses written by AI, sourced from your help content.

Fin

AI-powered customer support automation platform.

Gorgias AI

AI-powered customer support automation for e-commerce.

Parahelp

AI-powered customer support automation and analytics platform.

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Coming Soon

The following AI agents are currently in development and will be available soon:
  • Ada - AI-powered customer service automation platform
  • Forethought - AI-powered customer service automation and predictive analytics
  • Zendesk AI - AI-powered customer service automation within Zendesk platform
Missing an AI agent? Let us know and we’ll add it to our roadmap.